Stress at work is normal and can even be good for us. But, too much and our ugly side appears. We begin behaving badly and forgetting our manners. Leaders use manners for respect.
And, women – you’re not above doing this! I worked with a female peer who was a “bully boss” long before the term existed.
Toxic work environments drive employees away, often your best ones leave first. How do you reverse this and de-tox your organization?
Get back to the basics. Use your manners and gain respect plus influence.
Hit your Refresh button!
Download your free guide “Negativity In — Negativity Out” today.
Leaders use manners for respect.
Use Magic Words. “Please”, “Thank You”, “Excuse Me”, and “I’m Sorry” go a long way — these are Magic Words. Why? They work like magic when you use them with sincerity. When’s the last time you used “Please” and “Thank You” when giving a staffer an assignment?
Listen Carefully. Active listening is essential for leaders. This means when someone is talking to you directly, or during meetings, that you are not distracted with emails or your phone. It’s obvious when you are only half-listening.
Wait Your Turn. Doing so shows others that you care. You will be appreciated for not interrupting or talking over them. Let others through the door or into the elevator first.
Cooperate With Others. Play nice. When others have good ideas and want to take on project leadership, let them. You’ll be more favorably looked upon by empowering others and taking a support role when appropriate.
Show Appreciation. All of us strive to do our job well and to please others. Showing appreciation can take many forms when employees perform well. It could be something as simple as a pat on the back when you notice someone doing well. How about a gift card or giving an extra day during their business trip to see the sights? A little positive acknowledgement goes a long way.
“Good manners are just a way of showing other people that we have respect for them.” ~Bill Kelly
~ Karen Bullard – I am on a mission to ignite leadership purpose and passion helping you become better at what you do. Claim your free cheat sheet “Good-Bye NINO” with tips for how to be positive in a negative world — you’ll be glad you did!